Terms & Conditions
1. Introduction
Welcome to the website of LDD Bioscience Pvt. Ltd. (“LDD Bioscience”, “Company”, “We”, “Us”, “Our”).
These Terms of Use / Terms & Conditions govern your access to and use of our website, services, and online purchase of products, including homoeopathic medicines and allied healthcare products.
By accessing, browsing, or using this website, you acknowledge that you have read, understood, and agreed to be bound by these Terms & Conditions, without limitation or qualification. If you do not agree, you are advised not to use this website.
All products and services displayed on the website constitute an “invitation to offer”. Your act of placing an order constitutes an “offer”, which shall be subject to acceptance by LDD Bioscience. The Company reserves the right to accept or reject any order at its sole discretion.
2. Applicable Law & Jurisdiction
These Terms & Conditions shall be governed by and construed in accordance with the laws of India.
All disputes arising out of or relating to the use of this website, services, or transactions shall be subject to the exclusive jurisdiction of the courts of Delhi / New Delhi, India.
The Company reserves the right to modify, amend, or update these Terms & Conditions at any time without prior notice. Continued use of the website after such changes shall constitute acceptance of the revised terms.
3. Disclaimer & Limitation of Liability
The Company does not warrant that the website, its servers, or any electronic communication sent by the Company are free from viruses or other harmful components.
LDD Bioscience shall not be liable for any damages of any kind arising from the use of this website, including but not limited to:
- Direct, indirect, incidental, punitive, or consequential damages
- Loss of revenue, profits, data, goodwill, or business opportunities
This limitation applies to damages arising from:
- Delays or interruptions in service
- Non-delivery or delayed delivery
- Errors, omissions, defects, or failures
- Unauthorized access or alteration of data
- Computer viruses or system failures
4. Medical Disclaimer
The Company shall not be responsible for any consequences arising from the purchase, use, misuse, overdose, or incorrect administration of medicines.
Customers are strongly advised to consult a qualified medical practitioner before purchasing or consuming any medicine listed on the website. LDD Bioscience does not provide medical diagnosis or treatment advice through the website.
5. User Registration & Account Responsibility
Registration may be mandatory to access certain services.
You agree that:
- All information provided by you is accurate, complete, and up to date
- You are solely responsible for maintaining the confidentiality of your account credentials
- You are responsible for all activities conducted through your account
The Company reserves the right to suspend or terminate accounts, cancel orders, or restrict access if misuse, misrepresentation, or violation of these Terms is detected.
6. Force Majeure
The Company shall not be liable for delay or failure in performance resulting from events beyond its reasonable control, including but not limited to:
- Natural disasters
- Fire, flood, war, riots
- Acts of government
- Technical failures or logistics disruptions
7. Product Availability, Pricing & Order Cancellation
- Product availability is subject to change without notice
- Orders may be cancelled if products are out of stock or unavailable
- The Company reserves the right to cancel any order due to pricing errors, typographical mistakes, or system issues, even after payment confirmation
In such cases, refunds shall be processed as per the Company’s Refund Policy.
8. Payments & Fraud Prevention
- Customers must use payment instruments legally issued in their own name
- The Company shall not be liable for fraudulent use of payment methods
- Liability arising from unauthorized or fraudulent transactions rests solely with the customer
Applicable taxes, shipping, freight, or handling charges shall be levied as decided by the Company.
9. Intellectual Property Rights
All website content including text, graphics, logos, images, videos, audio, layout, and design are the exclusive property of LDD Bioscience Pvt. Ltd.
No content may be copied, reproduced, modified, distributed, or used for commercial purposes without prior written permission from the Company.
10. Non-Compliance & Termination
The Company may suspend or terminate user access, without notice, if:
- False, inaccurate, or misleading information is provided
- There is a breach of these Terms & Conditions
- Illegal or unauthorized use of the website is detected
Legal action may be initiated where required under applicable laws.
11. Limitation of Claims
Under no circumstances shall LDD Bioscience, its directors, officers, employees, or representatives be liable for any claims, damages, or losses arising from products sold through the website, beyond what is mandated under applicable Indian laws.
12. Contact & Communication
All official communication related to orders, disputes, or legal matters shall be addressed through the Company’s registered contact details as provided on the website.
Acknowledgement
By using this website, you acknowledge that you have read, understood, and agreed to be bound by these Terms of Use / Terms & Conditions.
